RETURN POLICY

 

Last updated October 01, 2019 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

 

RETURN PROCESS

 

To return an item, please email customer service at info@nonestudio.store to obtain a Return Merchandise Authorization (RMA) number and the Shipping Address for return or exchange. After receiving the information via email, place the item securely in its original packaging and include your proof of purchase, and mail your returns. 

Please note, you will be responsible for return shipping charges, either self-pay or deducted from the refund.

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please note, the return shipping cost will be deducted from total refund. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. 

 

EXCEPTIONS    

 

The following items cannot be returned or exchanged: used or defective or damaged items.

 

For originally defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

 

Please note, sale items are FINAL SALE and cannot be returned or exchanged.     

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

info@nonestudio.store 

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